Does the list contain a 'Personal Information Store' or 'Personal Folder'?
Action:
Check if a 'Personal Folder' or 'Personal Information Store' is set up in Exchange:
1) Double-click the 'Inbox' icon from the desktop to start 'Microsoft Exchange'.
'Microsoft Exchange Inbox'
2) Select the 'Tools' menu and select 'Options...'.
3) Click the 'Services' tab. (A list of installed services is displayed.)
Question:
Does the list contain a 'Personal Information Store' or 'Personal Folder'?
Responses:
Yes, Personal Information Store or Folder listed
No, Personal Information Store or Folder are not on the list